Don’t worry this was just an exercise and no real life scenario. Nonetheless, it could have been real. This exercise taught us to develop empathy for the user. The only way to empathise with the users is to fully understand their situation. The goal is to discover hidden issues and things that are not obvious.
Actually, I don’t know. I could tell you a lot about the Frieze Art Fair. It was overwhelming. It was exciting. It was diverse. It was exquisite. Does this matter to you? Is it interesting if I liked it or not?
I never thought that I could be happy and uncomfortable at the same time. How do these two feelings even correspond with each another?